![]() They make up just two of the 14 concepts, the idea being that all 14 concepts must work in synergy to ensure good management. Unity of command means taking instructions from one boss, whereas unity of direction means coordinating the activities of a department or team so they are systematically working toward the same objective.īoth terms were coined by Henri Fayol, the so-called father of modern management, in his management theory The 14 Principles of Management. Unity of direction is often confused with unity of command and span of control as they both sound the same. ![]() It's all about unifying the focus so the team is pulling in the same direction, not swimming against the tide. This principle means that all employees having the same objective – such as the members of a sales team – must be directed to carry out the same plan and objective. There's another phrase you might hear in this context and that's unity of direction. This improves employee morale, leading to higher productivity and lower turnover.ĭifference Between Unity of Command and Unity of Direction Morale: Implementing a unity of command structure can eliminate confusion and chaos. It's easy to fix responsibility to an individual when there's only one boss to report to, which means there's speedier complaint resolution and the performance of the employee should increase.Īccountability: Having such a clear channel of control means that everyone knows who is reporting to whom, and where accountability for an action or decision lies. Having unity of command removes the confusion so an employee can carry out his duties effectively.Įfficiency: Supervisors get to know and understand their direct reports and are able to manage them more efficiently. ![]() Adopting a unity of command structure has a number of advantages for both managers and employees:Ĭlarity: Getting instructions from more than one superior can be confusing to employees who do not know who they should follow or what instruction to prioritize when multiple supervisors contradict each other. It's a type of chain of command that's commonly used in hierarchical organizations, and it also describes the span of control that a supervisor has over her direct reports. Unity of command is a management technique where individuals report to and get orders from one, and only one, designated supervisor. ![]()
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